Contact Us
BetPanda support is available to help with questions, account-related issues, technical concerns, or general feedback. Our team can assist with deposits, withdrawals, identity checks, bonus queries, and mobile access problems. Reach out by live chat, email or phone for quick help. If you prefer a follow-up, send a short message and a member of the Bet Panda support team will contact you to resolve account enquiries or technical problems.
| Department | Contact |
|---|---|
| Customer support | [email protected] (account, deposits, withdrawals; email reply within one business day) |
| General enquiries | [email protected] (billing, product info; email reply within two business days) |
| Affiliate enquiries | [email protected] (partner sign-ups, promo queries; response times vary) |
| Phone | +1 604 732 4817 (live chat also available) |
| Working hours | Mon-Fri, 09:00-18:00 (live chat 24/7) |
Email Support
For detailed requests, account issues or any case requiring documents or explanations, email is the preferred contact method. Please send your message to [email protected] with a clear subject line, your full name and current contact details. Including screenshots or reference numbers helps speed up processing. Accurate, up-to-date information prevents delays and lets us resolve your request faster.
Send us a message
NameEmailMessageSend messageResponse Time
Our support team aims to respond quickly. Most inquiries are answered within one business day, though response times can vary. Complex issues that require account verification, payment checks or third-party investigation may take longer depending on their nature. If we need additional information we’ll let you know and provide an estimated timeline for resolution.
Feedback
We’d love to hear your feedback, suggestions or ideas for improving the site. Share what works, what doesn’t or any features you’d like to see. All input is reviewed carefully by our team and helps shape updates to the service and user experience. Your notes make the site better for everyone, and we appreciate you taking a moment to tell us what you think.